Knowledgebase
Unable to see custom action in actions list
Posted by Van Glass on 24 April 2008 04:23 PM
Please verify that you placed your action JAR file in the libs/actions directory of your JSCAPE MFT Server installation and restart both your JSCAPE MFT Server service and the JSCAPE MFT Server Manager. If you are managing your server remotely you will need to make sure you place this JAR file in BOTH the local and remote libs/actions directories and restart both local and remote JSCAPE MFT Server services and your JSCAPE MFT Server Manager.

If after this you continue to have trouble then the issue is typically related to a missing class reference in your JAR file. In this case please locate the service_error.log located in installation directory, create a Help Desk ticket and attach error log, the action JAR file and action source code for review by a JSCAPE technical support representative.



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