Knowledgebase
Web page is still showing old certificate information even after certificate renewal
Posted by John Villanueva on 05 April 2016 04:00 PM

Sometimes, when your users go to your web page and check your certificate version, they'll see the old cert information even after you've recently renewed the certificate.

This can happen when the server caches your key/digital certificate.

To remedy this problem, just do the following:

  1. Go to Server > Settings > Web > Web tab
  2. Select a different private key, click OK, change back to the private key you were originally using, and then click OK again.  
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