Knowledgebase
Where can I find the domain log files?
Posted by John Villanueva on 07 July 2016 02:54 PM

The domain log files can provide a wealth of information needed for troubleshooting. That's why there are times when you'll be asked by a member of our tech support staff to upload domain log files. 

The domain log files can be found in the directory specified in Logging > Service of the domain in question. Refer to the Figure 12 on this page:

http://files.jscape.com/secureftpserver/docs/index.html?settingloggingpreferences.htm

(0 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
Help Desk Software by Kayako fusion