Knowledgebase
Where can I find the domain log files?
Posted by John Villanueva on 07 July 2016 02:54 PM

The domain log files can provide a wealth of information needed for troubleshooting. That's why there are times when you'll be asked by a member of our tech support staff to upload domain log files. 

The domain log files can be found in the directory specified in Logging > Service of the domain in question. Refer to the Figure 12 on this page:

http://files.jscape.com/secureftpserver/docs/index.html?settingloggingpreferences.htm

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