Knowledgebase
How to extend the expiration date of a download link in an ad-hoc email file transfer
Posted by John Villanueva on 23 September 2016 02:16 AM

When a user sends a file via ad-hoc email file transfer (through the Web user interface), that user can specify when the download link should expire. Once the download link expires, the recipient can no longer download the file. 

If, after sending out the file, the sender later decides to extend that expiration date, he/she can do so by following these steps:

1. Go to My Account > Ad-Hoc Emails

2. Check the checkbox alongside the ad hoc email in question

3. Click the Extend button.

extend ad hoc emails

4. Specify the new expiration date

Once you've set that, the recipient should receive a notification email with the new expiration date. 

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