Knowledgebase
Issues due to missing variables
Posted by John Villanueva on 05 September 2017 07:12 PM

There may be instances when it appears you're unable to use certain variables in the trigger conditions or trigger action parameters modules.

This may simply because those variables don't exist in the context of the trigger event used in the trigger.

The variables available for use in the trigger conditions and trigger actions modules are dependent on the properties associated with the trigger event type used. 

For example, if you're using a Current Time event type for your trigger, then the %Username% variable won't appear. However, if you're using event types like File Upload, File Download, etc, then the %Username% variable should appear.

To know which variables are available for a particular trigger, click the Variables or Use Variable buttons in the trigger conditions or trigger actions modules.  

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