Knowledgebase
Error authenticating with AD (Active Directory) server
Posted by Van Glass on 03 May 2007 09:59 PM
Some AD servers are configured to require that the User DN be provided in a different format than expected. The expected format is typically something similar to the following:

CN=%username%,CN=Users,DC=ad,DC=domain,DC=com

To test a User DN you can click the "Test parameters" button in the "LDAP User Authentication" panel and enter your username and password. If there is an error in authentication this will be logged to the service_error.log file found in your JSCAPE MFT Server installation directory.

A common error is something similar to the following:

javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308:

This error means that the authentication credentials provided were not valid according to the AD server. In this case you may need to change the format of your User DN to the following:

%username%@ad.domain.com

where %username% is the username used for accessing JSCAPE MFT Server services, and "ad.domain.com" is the zone for your AD server.




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